©2016–2025 Whole Living Nutritionist, Health E. XChange, LLC.
All Rights Reserved. Privacy Policy.
Privacy & Cookie Policy
Effective Date: October 18, 2025
Operator: Health.e Xchange, LLC (d/b/a Whole Living Nutritionist or Whole Living)
Contact: curious@wholelivingnutritionist.com
1. Purpose
This Privacy & Cookie Policy explains how Whole Living (“we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you visit our website or engage with our online programs, classes, retreats, or other services (the “Services”).
By using our website or providing your information, you agree to this Policy.
2. What Information We Collect
We collect only the information reasonably necessary to operate our Services and communicate with you.
(a) Information You Provide Directly
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Contact information (name, email, phone number, mailing address).
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Account details (if you create an account).
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Health or wellness information you voluntarily share when completing forms, scheduling consultations, or registering for programs.
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Payment information processed securely through third-party platforms (we do not store full credit-card data).
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Messages and correspondence (emails, intake forms, feedback).
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(b) Information We Collect Automatically
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Technical data such as IP address, browser type, device ID, and time zone.
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Usage data such as pages visited, links clicked, time spent on pages.
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Cookies and similar technologies for analytics and performance (see Section 7).
3. How We Use Your Information
We use personal data to:
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Deliver and improve our Services.
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Communicate with you (scheduling, client support, newsletters if opted in).
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Process payments and manage bookings.
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Comply with legal, accounting, and regulatory requirements.
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Analyze website usage and performance.
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Personalize content and user experience.
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We will never sell or rent your personal information.
4. Lawful Bases for Processing (GDPR / UK GDPR)
For visitors from the European Economic Area (EEA) or the United Kingdom, we process your personal data on one or more of the following lawful bases:
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Contractual necessity: to deliver the services you request.
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Consent: when you voluntarily subscribe or share sensitive wellness data.
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Legitimate interests: to operate, secure, and improve our business.
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Legal obligations: to comply with applicable laws and professional regulations.
You may withdraw consent at any time by contacting us.
5. Data Sharing & International Transfers
We may share information with:
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Trusted service providers who perform business functions (e.g., Practice Better, payment processors, email services, IT providers).
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Professional collaborators or subcontractors (such as co-facilitators, guest practitioners, or retreat venues) only as necessary to deliver your chosen program.
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Regulatory or legal authorities when required by law.
We are based in Georgia, USA and may process data outside your home country.
When transferring data from the EU/UK to the U.S. or other regions, we rely on recognized safeguards such as:
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Standard Contractual Clauses (SCCs) approved by the European Commission, or
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Your explicit consent for specific transfers.
6. Data Retention
We keep personal data only as long as necessary to fulfill the purpose collected, meet legal or professional obligations, or resolve disputes.
Typically, client and administrative records are retained for up to seven (7) years unless local law requires longer storage.
7. Cookies & Similar Technologies
Our website uses cookies (small text files stored on your device) and similar technologies to enhance user experience, measure performance, and analyze traffic.
Types of Cookies We Use
Essential cookies – Required for website operation (e.g., security, login).
Analytics cookies – Help us understand visitor behavior (e.g., Google Analytics, if used).
Functional cookies – Remember preferences like language or region.
Marketing cookies – Used only if you opt in, for social media or remarketing tools.
Managing Cookies
On your first visit, you’ll see a cookie banner allowing you to accept, reject, or customize cookies.
You can also adjust cookie settings anytime via your browser preferences.
Blocking some cookies may impact website functionality.
8. How We Protect Your Information
We use appropriate technical and organizational safeguards—including encryption, secure hosting, limited access, and confidentiality agreements—to protect personal data.
While we strive for high security, no online system is entirely risk-free; you share information at your own discretion.
9. Your Rights
Depending on where you live, you may have rights to:
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Access, correct, or delete your data.
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Object to or restrict certain processing.
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Request data portability.
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Withdraw consent (where processing is based on consent).
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Lodge a complaint with your local data protection authority.
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Requests can be submitted to curious@wholelivingnutritionist.com. We will respond within the time required by applicable law.
10. Children’s Privacy
Our Services are not directed to children under 16.
We do not knowingly collect data from minors without verifiable parental consent.
If you believe a child has provided us data, contact us to request deletion.
11. External Links
Our website may contain links to other websites or platforms.
We are not responsible for the privacy practices or content of those third parties.
12. Changes to This Policy
We may update this Policy periodically.
The date at the top indicates the most recent revision.
Continued use of our site signifies acceptance of the revised Policy.
13. Contact Us
For questions, concerns, or privacy requests, please contact:
Whole Living Nutritionist / Health.e Xchange, LLC
Email: curious@wholelivingnutritionist.com
Mailing address available upon request (Georgia, USA).
If you are located in the EU or UK and believe your data rights have been infringed, you may also contact your local supervisory authority (for example, the Data Protection Commission (Ireland) or the UK Information Commissioner’s Office).